Rhonda B Ori

Can't get the lid off!!!

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Updated by user Nov 04, 2019

Please resolve this

Original review Nov 04, 2019
6 family members have tried getting this cap off.. It will not come off!!! I am a nurse and can't believe after reading the same reviews over this issue and the problem hasn't been addressed. No excuse.
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Loss:
$5
Pros:
  • Wish i could have gotten the product out of the bottle idiots
Cons:
  • Cannot open the bottle
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

1 comment
Guest

Still can't open.

Anonymous

Get a better bottle cap

Half of the bottles of Afrin nasal spray in the last two years are impossiblr to open. I have had to use plyers to pull off cap and use one of the previous caps that still work. It is insane to have a safety top that can not be opened at all. There has to be a simple solution to this problem.
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Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Anonymous

Can’t *** open the bottle CAP

Today October 24th 2019, I had nasal surgery 2 days ago & my doctor prescribed this Afrin nasal spray to use to help reduce bleeding but I am actually bleeding more trying to open this cap & my brother who is an adult also couldn’t open it so how about the company finds a solution to fix this small problem & also to make it so that it has better mist spray like other brands like Flonase & nasacort. It’s pretty sad that one can’t use a product prescribed by their doctor while in need. I would be embarrassed as the company CEO to not make any changes per customer’s request.
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Pros:
  • Product works great if you can get it out of the bottle
Reason of review:
Damaged or defective
Michael G Ajm

Why did you change the caps?

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in an effort to open the 'human-proof' cap you have placed on this product, I literally crushed the top of the bottle to get the cap off. Now the cap does not fit and the product leaks out the side of the neck. After reading countless complaints about this, there seems to be no rectification, only continued suffering on the end-users' part.
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Pros:
  • I like the product when i am able to use it
Reason of review:
Bad quality

Preferred solution: Return to the original style lids, or make the "child-proof" ones able to be opened by adults of reasonable strength.

Anonymous

Can’t open cap

I’ve been using Afrin for months and the last two *** bottles I bought work for two times opening it then don’t fricken open anymore. I CANNOT BREATHE. Change the damn fken caps !!! I thought the first bottle was broken so I got another one and the same *** happened. It’s 10.50 for a damn bottle of this *** & it’s not gonna open?
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Loss:
$25
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Cecilia Oxe
map-marker Denver, Colorado

Horrible packaging

I was severely congested and bought a bottle of Afrin. I couldn't get the top off for the life of me. I hurt my hand trying to open it. All I could hear was clicks. I was so congested and miserable, I tried to open the cap for an hour - still couldn't get it. Out of sheer desperation, I used a nail clipper and made a small cut it the red top. I finally got it open! The product works well, if you can open it. The packaging is horrible and because of that, I will be buying a store version from now on.
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Pros:
  • Product works great if you can get it out of the bottle
Cons:
  • Cap just turns and clicks even when pressing down
Reason of review:
Hard to open packaging

Preferred solution: Let the company propose a solution

Doris B Dci
map-marker New York, New York

How do you get the cap off of Afrin nose spray????

Trying to use the nose spray is near to impossible! There must be a better way.
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Reason of review:
Bottle very hard to open. There must be a better solution.

Preferred solution: Let the company propose a solution

Jeanne R Akv

Cannot open bottle

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There are too many negative reviews about the difficulty of opening this bottle for it still to be Angry on the market. As a very sick senior, I am furious and truly needed/need it. Wonder if this is part of deregulation, accountability phooey!
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Kirk G Bjs
map-marker Oklahoma City, Oklahoma

I figured out how to do it but it requires pliers and the company needs to fix this.

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Afrin - I figured out how to do it but it requires pliers and the company needs to fix this.

Get some pliers, I used my leatherman with has hybrid regular gripper pliers in the center and needlenose on the end. Use the gripper pliers to grip the part of the cap with lines on it make sure the pliers are large enough to really get a good grip. Squeeze as tight as you can and pull straight up. The red cap pops off rather quickly so be ready so that it doe not surprise you. When you do get it off there is a clear cap under it that opens easily. If the pliers slip off leaving the red cap get some bigger pliers. You want the little points digging into the red cap and pull straight up.

Be careful the first time I tried it I gripped the middle cone portion of the red cap and the flat part of the leatherman needlenose pliers and the plier slipped off rather violently it did not hurt me but I got some pretty thick skin.

The company does need to fix the cap. The only reason this works is that they use no glue between the clear cap and the red cap so the red cap just spins over the clear cap. If they used some sort of light adhesive (not glue) I think the cap design would work. I ought to the patent their cap with adhesive just to give them some grief but being a new Christian I will just let it go. I would certainly have no objection if someone else took advantage. That is a joke, honestly, I don't think adhesive between there caps would be a valid solution. I guess I should say that if you try this procedure it is at your own risk. Any harm or mental anguish caused is not my responsibility. I am surprised they have not been sued for their faulty design. I would guess that given the number of people that use the product someone is bound to have blown out an artery or worse trying to open the darn thing. What really irks me is that they just ignore the whole thing.

Oklahoma Kirk

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Pros:
  • I figured out how to open the cap every time
Cons:
  • Light adhesive between caps will make it work
Reason of review:
I figure out how to open Afrin Nasal Spray everytime
fuck y Ezw
map-marker Longmont, Colorado

God *** damnit

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i hate this cap so much
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Anonymous

Stupid Cap

I have been trying to get the cap open for one hour with no luck. My hands are red and raw from trying so hard. Never buying again.
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Sandy F Sci
map-marker Basalt, Colorado

Solved problem with cap

After suffering through the night because the cap could not be removed from this medication my dr suggested. I took it back to walgreens a purchased their knock off of the brand. The cap can be removed easily. I'll never buy afrin again
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Reason of review:
Bad quality
Anonymous

Misery

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I started using Arin some 25 + years ago, I am now 56 , I started because i could not breath though my nose, It,s been broke 3 times plus i have always had awful sinus trouble , I have tried to get off of it many times but in vain. I would always give in when i could not breath, Now I am having terrible Nose Bleeds My sinus,s back up worse than before causing me to choke and throw up. I have heart Issue,s that when i can,t breath i start having heart palpitations ,I also have Panic Attacks that make it so much worse, The only thing that my ENT has tried to help get me off was Predisone,Flonase, I can,t take the Predisone due to high Blood Pressure , Now i am having to have surgery because my sinus,s on the Right side are impacted and infected.Another thing is i can not eat right because of breathing ,feels like i am going to suffocate while tying to chew. I don,t know how to get off the stuff ,having to use it almost ever 30 minutes ,I have tried everything, I feel helpless and in Misery. I will send in Photos and Photos of my Receipts , I another Post ,I was not prepared to do that at this time.
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Cons:
  • Effects of long term use cant bresth
  • Now i can not breath
  • Rebound trouble
R D Xjz
map-marker Plantation, Florida

Help. The afrin bottle cap won’t work.

Bottle cap wouldn’t work. Y’all sent me a new bottle that worked for awhile but now I can’t get the cap off. My ENT said to use this and that he advises all his pilot and diver patients to do so. Please fix the problem before my next divevtrip is ruined.
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Anonymous

Terrible

The cap does not open. Waste of money. Don't make the cap so difficult to open. Will return and find something better. Will never buy Afrin products again.
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Reason of review:
Bad quality