Afrin
Afrin Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Afrin has 1.9 star rating based on 52 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Product works great if you can get it out of the bottle, Cant open the cap, I like the product when i am able to use it.
Cons: Cannot open the bottle, Cap just turns and clicks even when pressing down, Bottle suck.Recent recommendations regarding this business are as follows: "buy a different brand", "Don’t waste your time with this one!", "Return product to drug store- less irritation", "Don’t buy it", "Do not buy this product".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Afrin has 1.9 star rating based on 52 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Product works great if you can get it out of the bottle, Cant open the cap, I like the product when i am able to use it.
Cons: Cannot open the bottle, Cap just turns and clicks even when pressing down, Bottle suck.Recent recommendations regarding this business are as follows: "buy a different brand", "Don’t waste your time with this one!", "Return product to drug store- less irritation", "Don’t buy it", "Do not buy this product".
Most users ask Afrin for the refund as a solution to their issues.
Consumers are not pleased with Insurance Plans Acceptance and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Afrin Reviews
"Great for the price"
Afrin works well. It didn't work 100% for me this particular day, but in its defense, I have a really GNARLY head/chest cold. I must be one of the lucky ones,...
"Child proof cap sucks"
you haven't fixed the "child" proof cap after all these years of complaints!!! this is just terrible customer service. User's recommendation: buy a different...
Oshkosh, Wisconsin
Child proof cap sucks
you haven't fixed the "child" proof cap after all these years of complaints!!! this is just terrible customer service.
User's recommendation: buy a different brand
Upland, California
Difficulty opening bottle cap
Its 2024 and red bottle cap still not fixed!! Tried suggestion of other review to use hot water. Submerged cap and bottleneck upside down in cup hot water for 3 secondsIT WORKED!!
Denver, Colorado
Great for the price
Afrin works well. It didn't work 100% for me this particular day, but in its defense, I have a really GNARLY head/chest cold.
I must be one of the lucky ones, though. I didn't have to use the Jaws of Life to open the bottle. I just turned the cap and it opened. All the other reviews, however, make me nervous about purchasing it again in the future, if I should ever need to.
I originally bought it when I was having nosebleeds due to being put on a blood thinner by my cardiologist. Many people told me that Afrin can stop a nosebleed. Who woulda thunk it?!
It did indeed, about 90%, stop the nosebleeds! That's why I keep it on hand.
Prescott Valley, Arizona
Can’t open bottle.
I decided to stop using the product because theres only a 50% chance I can open it up regardless of how many tutorials. Im disappointed because the product works great.
Mooresville, North Carolina
Cap is horrible!!!!!
I cannot open the cap on the nasal spray I will try to return it tomorrow. I dont have children and dont need a childproof cap. I also have no use for a product that I and my husband cannot open!!!
User's recommendation: Don’t waste your time with this one!!!!!
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Verified Reviewer
Nasal product cap broke off when I tried to open it
First time user of this particular nasel spray. I failed to read the opening instructions onTHE BOX before I disposed of it.
Imagine thinking one shouldnt have to find their glasses and read the operating instructions on THE BOX before using this very common product. It is the most complicated nasel spray Ive ever seen and when I went to use it in the middle of the night I failed to turn on the lights, find my glasses, read the instructions on the box I had carelessly thrown away and I broke the top ifff, never having a chance to get a single spray out of it!
Manufacturer is oercistant that this is my fault since I throw the box out with the vert important opening instructions on it.
Ten minutes of agieing this and they are sending me an email, to which I am to send photos of the broken spray bottle before theyll either commit to a replace sent or refund. Had I anticipated how complicated this was to operate I surely would have kept me receipt and gotten my refund, no questions asked from my drug store!
Its still money out of their pocket for a fdefective product. Im
- Unpleasant way to clear sinuses
Preferred solution: Full refund
User's recommendation: Return product to drug store- less irritation
Orange City, Florida
Can’t open it
Good lord who designed this cap ! I cant open it !
I went to the Internet to see how to open it and so many other people using pliers etc! I still cant open it !
Its no good if you cant open it ! Redesign the cap !!!
- I like the product when i am able to use it
- Could not open
- Bottle suck
User's recommendation: Don’t buy it
Saint Cloud, Minnesota
Cannot get the cap off
My husband and I have tried and tried but we cant get the cap off. Gentle pressure, hard pressure, multiple YouTube videos- nothing!
Ridiculous! We can put a man on the moon but you cant design a cap that adults can open. Whats even more ridiculous is that people have been complaining about this for years and yet you havent changed the bottle.
I will definitely be buying other brands! You suck!
Love,
Karen
User's recommendation: Do not buy this product
Lexington, Kentucky
The bottle
I cant get the bottle open. I love the product, as I have used it in the past, but now that theyve made the bottle close to impossible to open, its time to find a different product.
Jacksonville, Florida
NO PUMP!!!
I bought 3 different kinds of afrin praying one of them would have a pump. Now it's a *** squeeze bottle.
Carrollton, Texas
Bottle still sucks
Its 2021, my mom and I are out of town in a hotel with nothing close by or open.. bottle top wont come off .. you need to fix this problem!
Product packaging failure.
I purchased Afrin original nasal spray and I have used it before with good results. The twist off cap is totally ridiculous!
I tried to twist off the cap and could not and finally cut off the damn tip!!!
Please replace the product and change the top of this spray. I am a senior citizen but not dead!
- Cant open the cap
- Prduct works great
- Cannot open the bottle
Preferred solution: Let the company propose a solution
User's recommendation: do not purchase until cap is changed.
Idiot design. Child proof? No PEOPLE PROOF. I will nit by another Afrin product. You have to take a “users Course” to open it. Probably one of the dumbest designs.
Terrible cap design. Frustrating.
Waste of time. Are courses available to instruct us in opening the cap?
- Cant open the cap
- Stupid
Preferred solution: Full refund
User's recommendation: Buyer beware This product is a waste of time and money.
Denver, Colorado
Afrin Cap design Hard for Seniors To Use
To "protect" us from tampering you have made the bottle very difficult for seniors to open. (Afrin No Drip Severe Congestion)
The cap says near the top PRESS then there is a big arrow to the right saying turn.
So I was pressing DOWN on the cap while turning to the right. 1 What it should say is SQUEEZE while turning to right not PRESS.
2 Did anyone on your design team think about what it is like to open this with arthritic hands?
3 The wrapper was also very hard to detach without the use of scissors or a knife.
4 Folks----my ENT specialist told me to use Afrin when I have a bad nosebleed because it will stop the bleed and shrink the tissues.
Did you even think what it is like to try to open your wrapping and follow your instructions in an emergency? Not pretty.
Please evaluate your cap under the rules of universal design so everyone can open your product.
Kensington, Maryland
Very hard to open, will have to return
I have a good grip and can usually deal with these child proof caps, but not with this one. Will be returning it to the pharmacy!! ARGH
San Francisco, California
Don't buy until they change the cap
Cannot open the cap, even after watching 3 youtube videos on how to open it! I guess the ladies in the video who used an axe were onto something.
About
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Afrin is a brand of nasal spray with vasoconstrictive effect for local application. This medication starts to act in 15 minutes after application and proceeds during 6-8 hours. It is safe for both adults and kids. However, Afrin provides temporary relief only, so it is not recommended to use the product for more than 3 days in order not to accelerate side effects and to prevent a dependency on the product. Application and doses are specified in the instruction of the medication. Customers are offered different variations of the spray depending of nasal congestion and also there are special drops for children. Afrin has been on the market since 1966.
Afrin is ranked 111 out of 855 in Pharmacy category
USA
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Did you try squeezing left side at the same time as the right side and then twisting forcefully? These *New* child proofed caps are a serious nightmare when you just wish to breathe easily!!
Therefore defeating the whole point.
If I as an adult who has Carpal tunnel syndrome (weakness in grip/ poor nerves) in wrists and hands, can not open this. ABSOLUTELY ridiculous.