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Afrin

Afrin

www.afrin.com
What is your customer experience with Afrin?

Afrin Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Afrin has 1.9 star rating based on 53 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Product works great if you can get it out of the bottle, Cant open the cap, I like the product when i am able to use it.
    Cons: Cannot open the bottle, Cap just turns and clicks even when pressing down, Bottle suck.

  • Recent recommendations regarding this business are as follows: "Don't Buy", "After you get it open, don't shut swivel the lid shut!", "buy a different brand", "Don’t waste your time with this one!", "Return product to drug store- less irritation".

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Media from reviews

Afrin - Nasal product cap broke off when I tried to open it
Afrin - Nasal product cap broke off when I tried to open it - Image 2Afrin - Bottle won’t openAfrin - I figured out how to do it but it requires pliers and the company needs to fix...Afrin - Nasal Spray ReviewAfrin - Simple Review #1470016074
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Top Afrin Reviews

Critical Review

"Can't open bottle!!!"

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Afrin is impossible to open for elderly people. Even my 30 year old son had a very hard time getting it open! User's recommendation: After you get it open,...

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MARK J Zxs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jonesborough, Tennessee

Can not open cap

I've tried for 30 minutes to open. I googled how to open.

I still can not get the cap off. Please make you product better!

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User's recommendation: Don't Buy

Anonymous
map-marker Dallas, Texas

Can't open bottle!!!

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Afrin is impossible to open for elderly people. Even my 30 year old son had a very hard time getting it open!

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User's recommendation: After you get it open, don't shut swivel the lid shut!

1 comment
Kerron Cea

Agree!!

Anonymous
map-marker Lacey, Washington

So Angry about not being able to open the Afrin Nose Spray Bottle. I was in need of immediate relief from the nasal spray. FIX this Cap Today so nobody else will hurt their Hands.

Change out the CAP today. What a piece of disappointing product.

We could not even break the red Cap. It clicked and clicked and would not open.

I can't rate this product. I am angry.

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Anonymous
map-marker Oshkosh, Wisconsin

Child proof cap sucks

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you haven't fixed the "child" proof cap after all these years of complaints!!! this is just terrible customer service.

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User's recommendation: buy a different brand

Anonymous
map-marker Upland, California

Difficulty opening bottle cap

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Its 2024 and red bottle cap still not fixed!! Tried suggestion of other review to use hot water. Submerged cap and bottleneck upside down in cup hot water for 3 secondsIT WORKED!!

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Anonymous
map-marker Denver, Colorado

Great for the price

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Afrin works well. It didn't work 100% for me this particular day, but in its defense, I have a really GNARLY head/chest cold.

I must be one of the lucky ones, though. I didn't have to use the Jaws of Life to open the bottle. I just turned the cap and it opened. All the other reviews, however, make me nervous about purchasing it again in the future, if I should ever need to.

I originally bought it when I was having nosebleeds due to being put on a blood thinner by my cardiologist. Many people told me that Afrin can stop a nosebleed. Who woulda thunk it?!

It did indeed, about 90%, stop the nosebleeds! That's why I keep it on hand.

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Jolynne Tva
map-marker Prescott Valley, Arizona

Can’t open bottle.

I decided to stop using the product because theres only a 50% chance I can open it up regardless of how many tutorials. Im disappointed because the product works great.

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Anonymous
map-marker Mooresville, North Carolina

Cap is horrible!!!!!

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I cannot open the cap on the nasal spray I will try to return it tomorrow. I dont have children and dont need a childproof cap. I also have no use for a product that I and my husband cannot open!!!

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User's recommendation: Don’t waste your time with this one!!!!!

Pe K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Nasal product cap broke off when I tried to open it

Afrin - Nasal product cap broke off when I tried to open it
Afrin - Nasal product cap broke off when I tried to open it - Image 2

First time user of this particular nasel spray. I failed to read the opening instructions onTHE BOX before I disposed of it.

Imagine thinking one shouldnt have to find their glasses and read the operating instructions on THE BOX before using this very common product. It is the most complicated nasel spray Ive ever seen and when I went to use it in the middle of the night I failed to turn on the lights, find my glasses, read the instructions on the box I had carelessly thrown away and I broke the top ifff, never having a chance to get a single spray out of it!

Manufacturer is oercistant that this is my fault since I throw the box out with the vert important opening instructions on it.

Ten minutes of agieing this and they are sending me an email, to which I am to send photos of the broken spray bottle before theyll either commit to a replace sent or refund. Had I anticipated how complicated this was to operate I surely would have kept me receipt and gotten my refund, no questions asked from my drug store!

Its still money out of their pocket for a fdefective product. Im

View full review
Loss:
$5
Cons:
  • Unpleasant way to clear sinuses

Preferred solution: Full refund

User's recommendation: Return product to drug store- less irritation

Anonymous
map-marker Orange City, Florida

Can’t open it

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Good lord who designed this cap ! I cant open it !

I went to the Internet to see how to open it and so many other people using pliers etc! I still cant open it !

Its no good if you cant open it ! Redesign the cap !!!

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Pros:
  • I like the product when i am able to use it
Cons:
  • Could not open
  • Bottle suck

User's recommendation: Don’t buy it

Anonymous
map-marker Saint Cloud, Minnesota

Cannot get the cap off

My husband and I have tried and tried but we cant get the cap off. Gentle pressure, hard pressure, multiple YouTube videos- nothing!

Ridiculous! We can put a man on the moon but you cant design a cap that adults can open. Whats even more ridiculous is that people have been complaining about this for years and yet you havent changed the bottle.

I will definitely be buying other brands! You suck!

Love,

Karen

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User's recommendation: Do not buy this product

Anonymous
map-marker Lexington, Kentucky

The bottle

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I cant get the bottle open. I love the product, as I have used it in the past, but now that theyve made the bottle close to impossible to open, its time to find a different product.

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Anonymous
map-marker Jacksonville, Florida

NO PUMP!!!

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I bought 3 different kinds of afrin praying one of them would have a pump. Now it's a *** squeeze bottle.

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Anonymous
map-marker Carrollton, Texas

Bottle still sucks

Its 2021, my mom and I are out of town in a hotel with nothing close by or open.. bottle top wont come off .. you need to fix this problem!

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Markl T

Product packaging failure.

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I purchased Afrin original nasal spray and I have used it before with good results. The twist off cap is totally ridiculous!

I tried to twist off the cap and could not and finally cut off the damn tip!!!

Please replace the product and change the top of this spray. I am a senior citizen but not dead!

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Pros:
  • Cant open the cap
  • Prduct works great
Cons:
  • Cannot open the bottle

Preferred solution: Let the company propose a solution

User's recommendation: do not purchase until cap is changed.

Ron N Bfk

Idiot design. Child proof? No PEOPLE PROOF. I will nit by another Afrin product. You have to take a “users Course” to open it. Probably one of the dumbest designs.

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Terrible cap design. Frustrating.

Waste of time. Are courses available to instruct us in opening the cap?

View full review
Pros:
  • Cant open the cap
Cons:
  • Stupid

Preferred solution: Full refund

User's recommendation: Buyer beware This product is a waste of time and money.

About

Related Companies

Bayer, Dr Scholls, Seresto, HydraSense, Aleve

Summary

Afrin is a brand of nasal spray with vasoconstrictive effect for local application. This medication starts to act in 15 minutes after application and proceeds during 6-8 hours. It is safe for both adults and kids. However, Afrin provides temporary relief only, so it is not recommended to use the product for more than 3 days in order not to accelerate side effects and to prevent a dependency on the product. Application and doses are specified in the instruction of the medication. Customers are offered different variations of the spray depending of nasal congestion and also there are special drops for children. Afrin has been on the market since 1966.

Afrin reviews and complaints

Afrin is ranked 112 out of 991 in Pharmacy category

Area Served

USA

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