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Afrin - Can not open

help ? change bottle cap back to old type please , I can not get the darn thing open !!
Company wrote 0 private or public responses to the review from Dec 12.
#1422369
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Afrin - Can’t open nasal spray bottle

Doesn’t matter how hard I tried ,doesn’t work. Can’t open bottle.Afrin spray cap is so stupid and it’s not practical at all. So disappointed.
Company wrote 0 public responses to the review from Dec 04.
#1414847
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My husband and I, both healthy and in our 40s couldn't open the Afrin bottle. We will have no choice but to return it. We are both long-time customers, but not anymore.
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Company wrote 0 private or public responses to the review from Dec 03.
Anonymous
Anisa

Same here ,so angry. Can’t open the bottle because cap is so demented. Bought spray as recommended by my doctor,got it home can’t open it. Was so happy to get some relief,inst...

#1414502
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Afrin - I cannot open the bottle! So frustrating!

No matter how I try, this bottle will not open. My fingers hurt from trying.
Company wrote 0 public responses to the review from Nov 15.
#1401094
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Purchased this product because I really needed relief for my allergies, only to be met with frustration.. unable to remove the cap from the product. I most certainly will never purchase their product again. The worst design - especially when someone’s sick and wants...
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Company wrote 0 private or public responses to the review from Oct 30.
Anonymous
Ian Watts

I've had the same problem and feel the same way.

#1391057
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Tried over and over again with NO result... CAN NOT OPEN THE CAP AND AM NOT ABLE TO USE YOU PRODUCT!!! FIX your cap! You charge enough for your product for not being able to use it or benefit from it. I have had several people including allergists and OSHA reps and...
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Company wrote 0 public responses to the review from Oct 16.
#1383245
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Afrin - I figured out how to do it but it requires pliers and the company needs to fix this.
Get some pliers, I used my leatherman with has hybrid regular gripper pliers in the center and needlenose on the end. Use the gripper pliers to grip the part of the cap with lines on it make sure the pliers are large enough to really get a good grip. Squeeze as tight...
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Company wrote 0 private or public responses to the review from Oct 16.
1.0
I liked
  • I figured out how to open the cap every time
I didn't like
  • Light adhesive between caps will make it work
#1383207
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I am so disgusted with trying to get the cap off the Afrin bottle EVERY SINGLE TIME I purchase it, that I have actually cried over it. The product is excellent, and I’m willing to pay the price you charge (higher than all others), but it is so very stressful to NEVER...
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Company wrote 0 private or public responses to the review from Oct 11.
2.4
#1379585
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AFRIN BOTTLE WILL NOT OPEN!!!

the worst design - especially when someone’s sick and wants relief - I was so distraught, dropped my phone, lost it - 3 hours later still struggling to open the bottle.. is this a JOKE? hate it!!!
Company wrote 0 private or public responses to the review from Oct 11.
#1379380
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Contact Afrin

Mailing Address:
Consumer Relations
811930
Boca Raton, Florida 33481-1930
United States
Phone:
(800) 317-2165
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Called 800 number. I was told they are aware of problem. Got info from me about bottle, type, size and numbers off back. They are to refund me purchase price but not sales tax because they don't do that. I to in good faith return bottle to them in an envelope they to...
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Company wrote 0 public responses to the review from Sep 20.
#1361187
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